Resident Questions for Housing Area Panel

Reference Number: W2.9

Department

Housing 

Date question raised

20.10.2022

Week of Area Panel

12.12.2022

Area in city

West 

Star rating applied by residents

2

Deadline for officer response

Wednesday 16th November 2022

Name of officer responding

Justine Harris 

Officer job title

Head of Tenancy Services

 

Resident Question

Title of Question

Garden taps at Clarendon and Ellen

Issue:

No one is able to use the garden water taps installed at Clarendon and Ellen.

Background:

Taps were installed so the planters can be watered. These are boxed in and padlocked, and no keys have ever been made available. Residents have spent a long time trying to track some down, with no success – no one in the Council appears to know who might have these.

Action requested by residents:

Ask the Council to find some keys and pass them on the Clarendon residents, or install new padlocks and keys. Will be consulted on this process

Officer Response

Officer contact details:

justine.harris@brighton-hove.gov.uk

 

Officer Response:

Estates hold a master key to access the garden taps at Clarendon and Ellen.

 

Keys are now available for residents. These will be distributed to the designated key holders.

Action:

As above

Start date:

N/A

 

End date:

N/A